Job description

This is an opportunity to join a fast-paced and ambitious marketing agency. You will be joining a growing team and working with local, regional, national, and international clients to fuel the development of a leading full-service marketing agency.

They are seeking a skilled marketing professional driven by ambition to take responsibility for some of their smaller clients’ marketing needs. As the regular marketeer assisting of the retained clients, you’ll provide proactive reporting and feedback to assist the brand managers.

As a marketing executive, you will work closely with the team and their clients on various aspects of marketing including strategy, implementation, research, competitor analysis and commerciality to deliver against the distinct objectives and targets agreed upon for each client. This will often involve supporting our marketing strategists and brand managers with their campaigns.

Client satisfaction will be at the heart of everything you do, including providing feedback and recommendations to help our [current and future] clients get the most out of the client’s outstanding full-service offering. You’ll regularly monitor the progress of the client campaigns and make recommendations for their processes, products, services and target areas. This is an excellent opportunity to grow with the business and support the delivery of sensational marketing services across a range of industries, sectors and business sizes.

Key activities will include:

• Working with the client and their many external clients across all marketing activities, liaising with internal departments, freelancers and other third-party suppliers
• Managing projects from concept through to delivery in accordance with best practice
• Supporting the brand managers with the creation and refining of incredible strategies for each client
• Managing client social media accounts to monitor content calendars, track engagements and generate inspiring new content ideas
• Creating and managing paid social media advertising campaigns
• Using keyword research to create blog titles and populate websites with new content
• Supporting their marketing strategists and brand managers to source and attract new business opportunities across various platforms by pitching, developing proposals and contributing to the creative process
• Fulfilling other duties as required by management and other departments.

Skills and attributes:

• Excellent communication skills, both written and verbal
• Relevant qualifications or experience to support the role
• Competent working knowledge of Google, Microsoft, IT applications and digital platforms with a proven track record
• Understanding of CRM through marketing providers such as HubSpot and Salesforce
• [Superb] time management and organisational skills to manage multiple projects and activities simultaneously
• Proficient understanding of the digital industry
• Ability to build and maintain strong team and client relationships to create trust and rapport
• Demonstrate the company values and be a strong team player
• At least 2 years of experience working within a marketing role – previous agency experience is preferred.

Job Types: Full-time, Permanent

Salary: £25,000.00-£30,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Health & wellbeing program
• Private medical insurance
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Nottingham: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor’s (preferred)

Experience:

• Digital marketing: 2 years (preferred)
• Marketing: 2 years (preferred)

Membership News Editor

Our client is seeking a Membership News Editor to join its growing communications team. The Membership News Editor will be responsible for delivering both the organisations flagship magazine, and daily newsletter. The client is looking for someone who has the creativity and drive to develop these successful assets and take them to the next level.

The role requires excellent copywriting and editing skills, commercial acumen, as well as the ability to curate news and collaborate with experts to provide insightful and interesting content for a growing small business lending community.

This role is key to the organisations brand strategy and so, you will also build strategic relationships with key industry influencers, help shape the brand and work closely with your colleagues in the communications and events teams to deliver the highest quality of content and service to all stakeholders.

You will report to managing director and your main tasks and responsibilities will include:

· Taking responsibility, as directed, for the editorial quality and content of the magazine and the daily news email round-up;

· Establishing and meeting pre-determined copy and advertising deadlines and ensuring that all editorial material is produced to a high standard and that the required information is supplied to the design and print partner on time;

· Leading the continuing development and refreshing of the magazine and the daily newsletter

· Writing, sub-editing, proofreading and commissioning articles;

· Conducting interviews with key industry figures;

· Liaising with contributors;

· Attending and reporting on conferences, exhibitions, press launches and seminars where appropriate;

· Working as part of the communications team to support and cover for colleagues.

Qualifications and experience

· A bachelor’s degree in journalism, communications, English, or a related field is typically preferred.

· Previous experience working in journalism, preferably in a news editing or editorial role, is essential.

· Candidates should have a strong understanding of news production processes, journalistic ethics, and industry standards.

· Excellent writing and editing skills are vital for a Membership News Editor. Candidates should be proficient in crafting clear, concise, and engaging news articles, press releases, and other written materials. Attention to detail, grammar, and a strong command of the English language are crucial.

· Familiarity with the finance industry is highly desirable.

· Proficiency in digital publishing platforms, content management systems, and multimedia tools is important. The ability to adapt to different digital platforms, such as websites, email newsletters, and social media, is essential for effectively disseminating news to members.

· A Membership News Editor should possess strong news judgment and the ability to identify newsworthy topics within the industry. Conducting thorough research, verifying information, and fact-checking are critical to ensure accuracy and credibility in news reporting.

· Experience in member-focused communication or engagement roles is advantageous. The editor should have the ability to understand customers needs, preferences, and interests to tailor news content that adds value and strengthens the relationship between the client and its customers.

· The role may involve managing multiple projects simultaneously, coordinating with contributors and stakeholders, and meeting deadlines. Demonstrated project management skills and the ability to work under pressure are important qualifications.

Salary and benefits

The salary for this position will be commensurate with experience. The client offers an employee benefits package, including health cover and pension. The role is flexible in a hybrid working model.

To apply please click here

We are looking for an experienced Human Resources Specialist to join our Manufacturing business. The successful candidate will be responsible for managing the recruitment process, onboarding new employees, and providing guidance to managers on employee relations. The Human Resources Specialist will also be responsible for developing and implementing HR policies and procedures, monitoring employee performance, and providing training and development opportunities. The ideal candidate will have a strong understanding of HR best practices and a commitment to creating a positive work environment.

Responsibilities:

• Develop and implement human resources policies and procedures.
• Manage employee relations and provide guidance to management.
• Conduct recruitment and selection processes.
• Ensure compliance with labor laws and regulations.
• Provide guidance on employee benefits and compensation.
• Conduct performance reviews and provide feedback to employees.
• Maintain records of employee attendance, leave, and other related data.

Job Types: Part-time, Fixed term contract

Contract length: 9 months

Part-time hours: 30 per week

Ability to commute/relocate:

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• Leeds: reliably commute or plan to relocate before starting work (required)

‌Experience:

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• Human resources: 5 years (preferred)

Licence/Certification:

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• CIPD (preferred)

To apply please click here

Our client is seeking a Digital Marketing Executive to join its growing communications team. The Digital Marketing Executive will be responsible for designing and publishing marketing communications for the client, developing automated email campaigns to enhance the customer experience and journey, and overseeing the organisation’s social media accounts, posting content, and engaging with the community currently on LinkedIn and Twitter.

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Key responsibilities

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· Design and execute marketing campaigns to promote the client’s services and events to the wider membership.

· Collaborate with internal stakeholders to ensure that marketing content is aligned with brand guidelines.

· Support with the creation of visually appealing and engaging marketing collateral, including brochures, flyers, and email templates.

· Develop and execute automated email campaigns that enhance the customer experience and journey, including lead nurturing campaigns, event invitations, and newsletters.

· Collaborate with internal stakeholders to develop email content that resonates with the target audience.

· Utilise marketing automation software to set up and execute email campaigns and track their success.

· Oversee social media accounts, primarily on LinkedIn and Twitter, but seek to build presence on other relevant social media platforms.

· Develop and post content on a regular basis, including industry news, thought leadership pieces, and company updates.

· Engage with the client’s social media community by responding to comments and messages and fostering conversations around relevant topics.

· Utilise analytics tools to track the success of marketing campaigns, social media activity, and email campaigns.

· Develop regular reports on marketing activity and campaign success, including key performance indicators and recommendations for improvement.

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Qualifications and experience

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· Bachelor’s degree in marketing, communications, or a related field.

· 2-3 years of experience in digital marketing, preferably in a professional services organisation

· Proficiency in design software such as Adobe Creative Suite

· Experience with marketing automation software such as Hubspot, Marketo, or Pardot

· Demonstrated success in developing and executing social media campaigns, particularly on LinkedIn and Twitter

· Strong analytical skills and ability to use data to make informed decisions

· Excellent written and verbal communication skills

· Ability to work independently and collaboratively with internal stakeholders.

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‌Salary and benefits

The salary for this position will be commensurate with experience. The client offers an employee benefits package, including health cover and pension. The role is flexible in a hybrid working model

To apply please click here

Our client is seeking a production supervisor to oversee and ensure the safe and efficient running of all aspects of the trailer body build shop to meet production targets and contribute positively to the overall effectiveness of the company’s performance and standards of health, safety, quality and efficiency.

Key areas of responsibility:

People Management
Take day to day responsibility for the safe and effective performance of a team
fabricator/welders including:
Ensuring that direct reports receive the correct training and that work-based
competencies are maintained and recorded.
Carrying out daily shift briefs and ensuring that all direct reports are kept fully
up to date with relevant information.
Approving holiday and other absence requests whilst ensuring adequate staff
cover at all times.
Monitoring and managing the health and wellbeing of direct reports and
managing absence in line with company policy and procedure, reporting
concerns to management and taking advice in good time to properly manage
situations arising.
Carrying out regular one to ones in line with company guidance, to support
and encourage staff and to set targets and expectations.
Acting as a role model and ensuring that standards of performance and
behaviour within the team are in line with company expectations.
Dealing with first level disciplinary procedures in line with company policy,
always taking appropriate advice in good time to properly manage situations
arising.
Managing Production Schedules
Manage people and equipment safely, efficiently and to the required quality
standards to meet daily production targets, taking prompt and effective action to
resolve problems and to report difficulties in achieving targets. This includes:
Allocation of manpower and tasks throughout the factory to ensure production
targets are met
Ensuring satisfactory equipment utilisation is maintained and escalating any
defects quickly and efficiently.
Communicating regularly with Management to ensure progress is relayed and
any issues are dealt with promptly.
Overseeing and performing quality control inspections on finished product to
ensure the required standards are met and to identify and appropriately deal
with defective product.
Daily reporting on production output and identification of reasons for under or
over achievement of targets.- include equipment utilisation
Participation in production planning meetings to contribute knowledge and to
gain an overall understanding of company production planning processes.

Equipment Utilisation and Maintenance
Demonstrate a good understanding of equipment utilisation and ensure that the
correct equipment and machinery is used by appropriately trained personnel to
achieve target output. This includes:
Identifying when equipment is not working correctly and taking the appropriate
and timely action to rectify the problem
Working and communicating with manufacturers and third parties to ensure
that maintenance work can be scheduled with minimum disruption to
production.
Monitoring equipment availability and reliability to providing accurate
information and data which can be utilised for production scheduling and cost
reduction purposes.
Identifying opportunities to improve efficiency and increase output using LEAN
methodologies
Health & Safety and General Organisation and Housekeeping
Maintain high standards of housekeeping and organisation throughout your area
of influence and pro-actively monitor and take responsibility for all aspects of
health and safety across site during the working day. This includes:
Coordinating the safe handling of trailers around the yard and the offloading of
deliveries to site.
Ensure the Health and Safety of all those working in or entering the Yard
and/or production facilities, remaining vigilant and enforcing health and safety
rules and standards at all times.
Ensuring that all accidents are correctly recorded and all Health and Safety
concerns are reported and addressed.
Carry out risk assessments for all new or unusual activities or situations and
be able to evidence that the risk assessments have taken place and the
appropriate actions and mitigations were put in place.
Liaise with purchasing to ensure that PPE and other essential products are reordered
and available when necessary.
Carry out stage checks to contribute to quality throughout the workplace

Additional duties:

Any other duties when required, commensurate with the level of the role
Flexibility in carrying out other tasks as designated by the management team
Willingness to complete plant training and operate plant where required to
provide cover

Experience
Experience of working in a target driven manufacturing environment is
essential
Prior experience of leading and managing people in a manufacturing
environment is preferred, other supervisory or leadership experience will be
considered
Knowledge of MIG and TIG welding is desirable
Understanding of LEAN methodologies and principles is essential
Experience of managing health and safety in the workplace is desirable
Qualifications
Health and Safety qualification such as IOSH Managing Safely is desirable
Supervisory or leadership qualifications are desirable
LEAN and Continuous Improvement practitioner qualification is desirable

Knowledge and Skills
Excellent people skills are needed to lead, motivate and manage a team of
experienced fabricator/welders
Strong communication skills are required to liaise effectively with
management, peers and direct reports to ensure that requirements and
instructions are understood and followed
Sound planning and organisational skills are essential for the role to assess
requirements at the start of shift and effectively prioritise and manage people,
machines and activities to achieve the planned production schedule
Must be a team player who work not only to ensure the success of their own
area but is flexible and willing to support other areas of the business as
necessary.
Familiarity with Microsoft Office Word, Email and Excel and reasonable
confidence in the use of IT is needed to manage day to day correspondence.
Demonstrable good understanding of Health and Safety requirements in a
manufacturing environment and the ability to conduct risk assessments is
essential
Confident in speaking with customers as necessary to ensure good
relationships are maintained
Experience of operating plant equipment such as FLT, overhead crane is
preferred but not essential

To apply please click here

Our client is looking for a group buyer responsible for ensuring goods, materials and equipment are purchased at the right time, to the correct quality and at the best price, across 2 manufacturing facilities.

Key areas of responsibility:

Establish and maintain strong relationships with all key suppliers and, where
appropriate, agree and deliver annual cost saving and development plans.
Where appropriate, Identify, appoint and develop alternative suppliers to address
supply chain risk, cost/profitability or performance challenges.
Ensure sufficient inventory levels are maintained to maximise product availability
whilst ensuring stock levels are managed on a ‘just in time’ basis, facilitating
efficient manufacturing, and enabling production targets to be achieved.
Purchasing all materials, including consumables and other day to day requirements
for the production sites.
Ensuring all materials purchased conform to necessary standards.
Expediting the on-time delivery of all orders placed to ensure business operational
efficiency is maintained.
Demonstrating best value is being achieved by obtaining multiple quotes or
considering order size, account for cost vs quality.
Utilising inventory management system (RTDMS) to ensure materials are
purchased in the correct quantities, at the correct time. Keeping the system
updated with supplier lead times.
Working closely with design and sales teams to research alternative materials, new
markets, products, and manufacturing processes.
Key business contact, willing and able to relay back to suppliers and quality or
delivery shortfalls and negotiate a resolution.
Collating and feeding back to senior management information on pricing, market
trends etc.

Additional duties:

Carrying out any and all administrative functions relevant to the role.

Answering and forwarding telephone calls.
Able and prepared to visit customer/supplier premises as required by the business.
Willing to travel between company sites as required.

Experience:

At least 5 years of purchasing experience, ideally gained in an engineering
environment or similar where timely order fulfilment is critical.
Evidence of track record of delivering savings in a similar environment.

Key skills:

Highly self-motivated and able to work on own initiative.
Good interpersonal skills with tenacity and drive when negotiating.
Able to keep a calm head under pressure.
Excellent time management and organisational skills.
Strong IT skills to include; MS office (specifically excel) and inventory management
systems.
Natural problem solver.
Keen eye for detail, used to working with technical engineering specifications

To apply please click here

Our client is looking for a highly skilled and experienced computer programmer who is comfortable with both front and back-end programming.
Full stack developers are responsible for developing and designing front-end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.

The successful candidate will be required to see out a project from conception to final product, in a role requiring good organisational skills and attention to detail.
They are a diverse business with an even more diverse client base with varying challenges that need to be solved by code. This is an exciting opportunity to be an inspirational problem solver to some of the biggest businesses in the UK and the world.
Skills in the following are essential:
• Web Development
• HTML, CSS, JS
• Framework Experience (React, Vue, Angular)
• Mobile Development
• ReactNative
• 3D and XR Development
• ThreeJS
• .NET Framework and .NET 6 (mostly MVC)
• Any CMS knowledge, but especially Umbraco, as this is what we use
• Mobile
• Xamarin or MAUI
• Unity
Desirable skills:
They use MS SQL Server as our main database provider and AWS as their cloud provider; knowledge in both fields would be ideal.

Benefits
• Generous training and development budgets
• Continuous investment in technology and equipment
• Weekly thought-provoking events, in-person and online
• Sports teams, yoga and discounted gym memberships
• Comfortable breakout areas to relax, chat and work in
• Flexible working to help manage your work-life balance
• Structured appraisal system, with salary reviews
• Competitive salary
• Dedicated pension scheme with access to financial advice
• 25 days holiday

To apply please click here

Our client is looking for a new member to join their rapidly expanding social team to work amongst a thriving agency that continues to deliver creative solutions and social strategies to some of the world’s leading brands. The ideal person will be technically adept with the usual consumer-facing social platforms, but also back-end products such as Facebook Business.

They are looking for someone that is rich in ideas, a step ahead with industry insights and has the confidence to manage both an internal team and a wide range of clients. You will be responsible for developing strong and enduring client relationships and taking day-to-day ownership of accounts across the portfolio.

The ideal candidate will be a unique mix of creative and analytical and have experience managing people. A strong understanding of the ever-changing landscape of social media/content marketing will be essential. You will be required to keep abreast of new developments in the social industry and that of the client and apply these learnings to your work.

Key responsibilities
• Support the Social team with the day-to-day implementation of all channel strategies including Facebook, Instagram and TikTok (but not solely), focussing on the Social KPIs
• Build world-class, highly innovative, and inherently social campaigns for all key projects, that are insight-led and resonate with the target audience & community, driving reach and engagement
• Identify user behaviour and adapt content plans to deepen connections with new and pre-existing audiences
• Support the team on all elements of reporting and drive a culture of report effectiveness across all KPIs
• Alongside the team, responsible for all content planning, posting, delivery & execution and community engagement
• Work with a broad range of social tools to deliver campaigns and analyse their impact – from listening to content planning
• Champion brand values and messages across all relationships and social activations

Essential skills
• 3 years+ experience working within social media in-house or agency
• Proven experience in social copywriting
• Strong presentation skills
• A track record of hitting social KPIs and growing social audiences and communities
• Ability to help develop and deliver strategic social and digital marketing plans
• Proven success in delivering social media campaigns and analysing results
• To be proficient in key social media platforms and running effective ad campaigns

Desirable skills
• Stay up to date with the latest developments in social media and communicate updates with the company
• Insatiable appetite to hit targets by monitoring performance regularly to understand the effectiveness of the strategy and the creative, making recommendations for continuous improvement and the ability to effectively communicate any strategy pivots

Benefits
• Generous training and development budgets
• Continuous investment in technology and equipment
• Weekly thought-provoking events, in-person and online
• Sports teams, yoga and discounted gym memberships
• Comfortable breakout areas to relax, chat and work in
• Flexible working to help manage your work-life balance
• Structured appraisal system, with salary reviews
• Competitive salary
• Dedicated pension scheme with access to financial advice
• 25 days holiday

To apply please click here

Job description
Our client is looking for a talented UX/UI designer to join their growing digital team. You’ll be playing a key part in an ambitious team, working with a wide variety of high-profile brands across a diverse mix of design briefs. The perfect candidate will have excellent attention to detail and be brilliant at seeing simple answers to complicated UX/UI design challenges.

You’ll know and practice industry standard user experience design techniques and processes. You’ll have a user-centred design portfolio, showing a broad range of design ideas backed up with data to prove their effectiveness.

Day-to-day responsibilities
• Create wireframes, process flows and site maps
• Build digital prototypes with pace and accuracy
• Design beautiful, intuitive interfaces which meet user needs and business goals
• Collaborate with the wider creative team to define, shape and implement innovative user journeys
• Plan and facilitate client workshops and design sprints

Essential skills
• At least six years’ UX design industry experience – preferably agency side
• A diverse UX/UI design portfolio backed up with compelling results
• A strong understanding and belief in human-centred design thinking, methods and techniques
• Ability to problem-solve and find the most effective answer
• Excellent attention to detail
• Proficiency in Figma, Sketch, Adobe CC and related prototyping tools
• Ability to present confidently and with enthusiasm to design teams and clients
• Full UK driving license

Benefits
• Generous training and development budgets
• Continuous investment in technology and equipment
• Weekly thought-provoking events, in-person and online
• Sports teams, yoga and discounted gym memberships
• Comfortable breakout areas to relax, chat and work in
• Flexible working to help manage your work-life balance
• Structured appraisal system, with salary reviews
• Competitive salary
• Dedicated pension scheme with access to financial advice
• 25 days holiday

To apply please click here

Our client is a strategic digital agency that helps socially-minded businesses to get the most out of their digital presence, and hopefully, make the world a little better at the same time.

They are looking for a web developer with a strong front-end focus. You’ll have a couple of years’ experience (maybe more), an eye for detail and a keen interest in doing things right. If you’re interested in asking “Why?” and “How?”, rather than simply doing as you’re told, you could be the person for them… read on.

What you’ll be doing

You’ll be working on a variety of digital projects for their growing, socially-responsible client base.

That means working closely with the design team to create beautifully, considered user experiences that work across devices
Writing and maintaining standards-based HTML, CSS and JavaScript.
Building and maintaining websites in CraftCMS, in particular template integration with Twig
Make sure they stick to performance, accessibility and code quality standards and processes
Keeping your eyes and ears open for ways they can refine those same standards and processes
Taking part in regular code review with your peers
Participating in daily “stand-up” production meetings and monthly company strategic reviews

They take pride in the way they work. On the development side that means working with our clients rather than just for them
Experimenting & trying things out
Iterating quickly in small, multidisciplinary teams. No silos here
Using best-practice development techniques like Mobile-first RWD and style guide driven development
Using modern tools like PHP8, Webpack and VueJS

What they are looking for is more than a portfolio or a checklist of skills, they are looking for someone intelligent who takes pride in their work and is always keen to improve it.

The baseline skills for this role are:

An excellent level of standards-based HTML CSS
Familiarity with CSS pre-processors and frameworks, such as Tailwind, Sass and Post CSS
A basic to good level JavaScript
Working knowledge of design and UX principles
At least a basic level of PHP literacy and familiarity with LAMP / LEMP stacks
Working knowledge of accessibility standards WCAG 2.1 and APIs
WAI ARIA

It would also be fantastic if you have knowledge of any of these tools and techniques too:

Craft CMS experience (or another CMS that uses Twig)
Command line build tools, such as Yarn or Gulp
Git (or another modern DVCS like Mercurial)
Performance budgets and front-end optimisation
Working with third party APIs
Modern JavaScript ES2015
Object Oriented PHP (particularly with Yii, Symfony or Laravel)

It will help you really stand out if you have:

Open sourced a project or are an OS contributor
Familiarity with style guide-first / modular approaches to frontend development
Experience with any other modern programming languages beyond PHP & JavaScript (we currently use Ruby too)
Experience with client-side testing frameworks and CI (they use CircleCI)

Why work for them?

Here’s what they offer in return for your time:

Sensible, flexible, family-friendly core working hours.
The option to regularly work from home or their shared office space in central Nottingham.
A relaxed working environment based on trust and mutual respect.
A professional development plan, including mentoring from someone who’s “been there, done that”
Regular reviews of your performance, progress and salary
A training budget
A shiny new laptop and screen, plus all the software you need to do your best work
Transparency about that state of our business. Nobody likes secrets.
Currently, they are doing really well)
Unlimited holiday allowance, once you’ve completed a 3-month probation period.
They will take you out for lunch occasionally. Nottingham has some great places to eat these days
They all go out for drinks (soft or hard) quite regularly too

What they are looking for is more than a portfolio or a checklist of skills, they are looking for someone intelligent who takes pride in their work and is always keen to improve it.

Other things you should know

This is a full-time, permanent position, based in the UK. The agency is a hybrid workplace, with the team splitting their time between working remotely and in the shared office space in Nottingham. All they ask is for staff to average one day a month in the office and to be prepared to travel to client meetings when required.

They are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

The office isn’t wheelchair accessible (it’s on the third floor and there isn’t a lift). If that lack of access would be an issue for you, please don’t be put off applying – they are very willing to discuss alternative arrangements for suitable interested candidates.

To apply please click here

This is an opportunity to join a fast, ambitious and early growth marketing agency who have experienced 13 years of growth and are now recruiting the team to enable them to scale and grow at pace in the next 24 months. You will be joining a relatively new but growing team, working with local, regional and national brands.

Our client is seeking an experienced SEO professional who is passionate about what they do, reliable, with the ambition to grow with the business, and can take responsibility for all the SEO needs and those of the customers and future clients. They have many monthly retained contracts with clients who require positive proactive action and simple reporting with feedback and recommendations.

The ideal person will work closely with the Head of Search and clients on all aspects of SEO, Including strategy implementation, research, competitor analysis, on page optimisation, profile analysis to deliver against the objective and targets agreed for each client.

You will have client satisfaction at the heart of all you do – gathering valuable feedback and insight from your client engagement and helping current customers get the best out of the clients product and service offerings. Previous agency experience is an advantage.

What’s involved in the role?

Reporting into the Head of Search there is scope to make this role your own.

Key activities will be:

Working with many external clients on SEO campaigns

Using analytical tools e.g. Google Analytics, Google Search Console and WebSEO to identify trends and opportunities.

Analysis of SERPs, analytics data, plus competitor and industry activity to make continual improvements to websites.

Monitoring Google Search Console to identify on-site problems and communicating with relevant teams to resolve these.

Link building strategy and implementation.

Working with the Head of Search to create and present detailed monthly reports for clients.

Producing site maps for new sites and site overhauls.

Briefing and reviewing content production & SEO copywriting.

Fulfil other duties as required by management and other department personnel as requested and required.

Skills and attributes:

Excellent communication skills, both written and verbal

PPC 3 years (preferred)

Google AdWords 3 years (preferred)

At least 2 years’ experience working with SEO and Analytics

Technical SEO experience

Knowledge on website/CMS like WordPress

Competent working knowledge of Google, Microsoft and IT applications

Previous agency experience preferred

Benefits include:

24 days holiday + bank holidays + Birthday off

Free parking (Leicester), Subsidised parking (Nottingham)

Pension

Excellent recognition

Start-up / entrepreneurial environment

Working closely with highly experienced and driven colleagues

Private medical healthcare

Free Life Assurance

Benefits:

Casual dress

Company events

Company pension

Cycle to work scheme

Gym membership

Life insurance

Private medical insurance

Wellness programmes

Work from home

To apply please click here

Account executive or senior account executive position.

Day-to-day requirements of the role:

The account executives are responsible for the effective support of their clients and a vital part of the account teams, working closely with account managers and account directors.

Your account teams as well as your personal line manager are there to mentor and advise you, to ensure that you can continue to grow and develop, and so that you have support when it is needed.

You will be expected to work with your teams on traditional PR campaigns, as well as for social and digital focused projects.

Along with your account manager, you will be the main point of contact for the majority of your clients, and you will spend time developing strong working relationships with them. You will also be a key point of contact for your account teams who will rely on you in the supporting role.

Media relations will be a key element of your role, and you will use your growing knowledge of the media landscape to effectively sell-in stories to get results for your clients. Outside of traditional media, you will use established skills in social media and digital to effectively utilise a variety of channels on behalf of your clients and the agency itself.

Maintaining a high awareness of industry issues and trends will be important to your role, and you will use this knowledge to proactively suggest ideas to the senior team and to clients. Growing a commercial awareness and adding value to the bigger picture of the agency will be vital as you progress through the agency, and this element of the role will grow over time as you settle into the agency.

Key skills within the account executive role include organisation and efficiency. Following vital processes to ensure the smooth administrative operation of your accounts is vital. From press clippings to meeting notes – an enthusiastic and efficient administrative support system is vital for the success of any account. This should be a primary concern at all times.

Skills and experience necessary for this role:

Experience: 1 years’ experience in a PR/Communications role for account executive level or 2 years’ experience in a PR/communications role for senior account executive.

Organisational skills: Able to manage workload across client accounts and effectively manage time, prioritising work and efficiently supporting the client team.

Ownership and responsibility: Able to take responsibility and be fully accountable for managing delegated projects, as well as overseeing day to day activity

Managing client relationships: Expected to be a trusted key contact for clients and must therefore demonstrate a mature and confident approach.

Media relations: Must develop a good understanding of how the media works and as you progress in the role, be able to tailor materials to suit different outlets – both social and traditional

Social & Digital: Must be able to develop experience in creating social content and have a good understanding of social media channels and digital services

Writing skills: Must show an understanding of what is ‘good’ writing and develop the ability to draft a variety of written materials – press releases, features, social media content, to a high standard

Creativity: Expected to use insights and general knowledge to suggest innovative approaches to client campaigns and communication challenges

Representing the company: Expected to be an exceptional ambassador at all times, representing the company in a professional way at all external and internal events.

IT: Good overall IT skills and proficiency in Word, Excel, PPT

Account executives job description / person specification

Writing

· Conducts background research for press releases confidently and independently

· Produces good quality first drafts of press releases

· Is developing an understanding of writing for different audiences and recognises when to adapt writing style for trade and consumer

· Understands the format that press releases should follow and uses this model when writing own copy

· Can identify a news hook when given information / a brief to read through

· Is following the parameters set out in the style guide

Reporting / admin

· Updates PR meeting notes in good time before and after meetings

· Manages the monthly client reporting process as required for each account taking ownership of this task, chasing others when required

· Reports on and monitors media coverage as required for each client

· Ensures that client media lists are up to date and maintained

· Manages relationship with press clippings service agency and ensuring smooth running of this process

· Makes meeting appointments for senior team when required and ensures meeting arrangements and regular calendar appointments are kept up to date

· Supports office manager in all office management tasks including ordering stationery, tea and coffee supplies etc, answering the phones, answering the door and greeting visitors

Time management

· Effectively logs own activity into timesheets

· Recognises internal and external deadlines and sticks to these as closely as possible, or proactively makes it known if deadlines cannot be met

· Uses ‘to do’ list / Microsoft tasks folder or equivalent to plan tasks on a daily basis

· Shows ability to prioritise tasks and has a good understanding of which should take precedence

· Communicates to others in the team when workload is particularly busy

Personal skills

· Is personable and able to build good relationships with the rest of the team

· Takes direction well from the senior team

· Is warm and able to communicate well with others

· Demonstrates a willingness to learn

· Takes feedback constructively

Client handling

· Is developing own relationships with clients and is confident in contacting them directly

· Client should see account executive as point of contact for meeting notes, clippings etc and is contacting them directly about these things

Media relations / awareness

· Is able to undertake media sell-ins and can develop a news story to pitch to a journalist

· Is developing an understanding of different writing and reporting styles by reading a mix of national, regional and trade titles

· Proactively suggests media platforms and comment opportunities for clients

· Is developing a wider understanding of the media agenda and how it works

Business contributions

· Actively contributes to company brainstorms

· Takes responsibility for company social media – following up other team members re blog writing, suggesting stories which the team could write about etc. Also making contributions to twitter, Instagram etc

· Supports senior team members in the new business process with research and ideas

Benefits:

Flexible schedule
Life insurance
Private medical insurance
Work from home

Schedule:

Monday to Friday

Ability to commute/relocate:

Birmingham City Centre, West Midlands: reliably commute or plan to relocate before starting work (required)

Experience:

Account management: 1 year (preferred)
Public relations: 1 year (preferred)

To apply please click here